Legal

Privacy Policy

Sthalabs (hello@sthalabs.com, Chicago) operates sthalabs.com and the Waygo app. This page describes the information those products collect.

Last updated: 8 October 2026

Website

If you join the waitlist, we store the email address you submit so we can tell you when Waygo is available.

If you pre-order a device or start a Waygo+subscription, we collect the name, email, and shipping details you provide. Payments are handled by Stripe. We store order status so you can look up an order by its order number.

The site uses session cookies for signed-in account and dashboard access (waygo_account_session and waygo_dashboard_session). Staff dashboard analytics are internal order metrics, not visitor tracking. The marketing site does not install third-party marketing analytics today.

Waygo app

The app signs you in with Firebase Authentication through Google or Apple. We receive your user id and, when the provider sends them, your email, display name, and photo URL.

If you save places in the app, we store those locations and favorites on your account. You can also set a ride preference (bike, motorcycle, or car). Waygo+billing goes through Stripe. The app can show published trail cities and routes, subscribe you to optional push topics, and download firmware updates.

This policy covers saved places you choose to store. It does not describe live GPS tracking beyond that.

How we use and share information

We use this information to run the waitlist, fulfill orders, manage subscriptions, operate the app, and support your account.

Processors we rely on: Firebase / Google (authentication and database) and Stripe (payments). We do not sell personal information.

These products are not directed at children.

To access, correct, or delete waitlist or account data, email hello@sthalabs.com. This page may change; the date above is the current version.